Order Issues - Item is missing from shipment

If you have ordered more than 1 bulk box, they will be sent separately and therefore might arrive at different times, you can track each individual order on the 'Order Status' section on Live Chat or alternatively navigate to your account. If you are unable to track part of your shipment or it has been a long wait time, please send your order number and the missing item on Live Chat or alternatively to [e-mail] (UK and US)