To use a discount code when your subscription is active, apply the code in your subscription portal.
If you are having trouble logging in please take a look at our guide HERE
Once you are logged in, please use follow the next steps;
On the subscription page when you first log in, you shall see the below page.
Click on the tab on the right "View your next order"
This shall take you to a page that looks similar to the one below with your upcoming subscription.
If you have multiple subscriptions they shall all appear under "View Upcoming Orders".
Select the "Edit" on the subscription you would like to add a code to.
On the selected subscription, you shall see a button with a + sign saying "Add Discount" just under the product photo. Click on this button
A pop-up shall appear looking like the below image.
You can paste or enter the code you would like to use in the box and the "Apply Discount Code" button currently grey, will appear green and you can press on this
Once this has turned green and you have added the discount, this shall be applied automatically and will load the new price with the discount applied.
You shall see the amount that was discounted in the photo below. This shall automatically charge you the discounted amount on the order date.
Please note, only ONE discount code can be used per subscription/order date. If you have any trouble applying the code please contact customer services who shall assist and look into this for you.